Governor Animal Clinic, Inc. 858-453-6312

 
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Q's & A's

We try to anticipate questions you might have about our services, your pet's health, and all other pet-related issues of interest, and provide the answers here. If you need additional information please send an email to gacoffice@excite.com, or janrussellgov@excite.com.

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Where are you located?
We are located at 3240 Governor Dr. in the University City area. We are located in the northwest section of the Marketplace Shopping Center.
Directions from all areas of the county are supplied on our “Directions To Our Clinic” page.


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What are your hours?
We are open Monday thru Friday 7:30am – 5:30pm, 
Saturday 8:00am – 12:00pm,. 
Closed on Sunday 


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Is your hospital wheelchair accessible?
Yes, and there is designated Handicapped Parking available directly in front of the clinic. Please inform us if you have any special needs when making your appointment so we can assist you in any way possible.


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Do I need an appointment?
Yes, our doctor consultations are by appointment. This will ensure that the doctor of your choice is available to see you and that your waiting time is minimal.
We try to schedule our doctor consultations so that you are seen within a short time of your scheduled appointment.  If we have an emergency, you may have to wait until that patient has been attended to first. If it is your pet that has an emergency, he/she will of course be seen on a priority basis. The wait will depend on the number of doctors on duty and the severity of the emergency
If you know that you will be late for your appointment, please try to contact us to inform us of your situation.  We will, however, make every effort to see you as soon as possible when you arrive, which will depend on how many clients are booked at that period.  Our staff will inform you of the possible waiting time.  Alternatively, we can reschedule your appointment to a more convenient time.
If you need to cancel your appointment, please call us as soon as possible, preferably 24 hours before your scheduled time. We will reschedule your appointment for the next most convenient time for you.
If you wish, you may request a specific doctor. Please call with a couple of dates in mind.  Alternatively, if your preferred doctor is not available we can make an appointment with one of our other qualified doctors.


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What if my pet needs to be hospitalized?
Your pet will be monitored throughout the day by our team of doctors, Registered Veterinary Technicians and veterinary assistants to ensure maximum comfort and care.   If the doctor is with another client or in surgery when you call, the Registered Veterinary Technician that has been assigned to your pet's care will discuss his/her progress with you. Please note that we do not have anyone on the premises overnight.  If your pet is in critical condition or we think that your pet needs constant monitoring, we may ask that you transfer him/her to the 24 hour Veterinary Emergency Clinic for monitoring.


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Will I have to leave a deposit?
Yes.  You are required to leave a deposit equal to the estimated fee for the first 24-hours of medical care and hospitalization.  You will then be required to maintain a deposit of 50% of the balance of your account up to discharge.  At the time of discharge, you will be expected to pay the balance in full. The receptionist can keep you fully apprised of your account balance on a daily basis, and a doctor will contact you for authorization for any additional procedures and expense. All fees are due as services are rendered.
We accept cash, check, Debit Card, Visa, American Express, and  MasterCard.  We also offer Care Credit, which is a third party financing company.  Our receptionist has an application form to be filled out for a line of credit to be applied towards your account, dependant upon approval.  Please ask her for more details.


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We are ready for an addition to our family.....where do we begin?
It is important to do your homework before a major decision like this is brought to fruition. There are many factors to take into account, and "The Perfect Puppy" written by Benjamin L. Hart, D.V.M. would be a first step in determining the type of dog that would best suit your personality and environment.
By researching behavior profiles of different breeds, you can determine the best selection of your new family member, even if you are looking for a mixed breed dog in the shelters and rescue groups. Are you looking for male or female, large breed or small, energetic or couch potato, easy-care coat or long-term grooming commitment, puppy or adult? This is a very personal and emotional decision, and we will be here for you to help and guide you.

Shelters, humane societies, rescue & adoption agencies have a wide variety of dogs and cats to choose from all year long. If there is a paticular breed that you have interest in, more than likely, you will find that breed ready to be adopted out by an agency close to you.
Tips to keep in mind when you are considering a breeder;
Although there are literally hundreds of wonderful cats, dogs, puppies and kittens available in our shelters, maybe the pet you have dreamed of for years is finally a reality, and you have chosen the perfect breed to fit your lifestyle. If you have educated yourself and done a thorough examination of what you have to offer and the time is right, then the footwork begins.....responsible breeders operate on a small scale, producing few litters per year.
Watch out for breeders who say they always have puppies available.
Look for a clean, well-lit, warm and friendly environment for dam and puppies.
Visit a minimum of three kennels, and leave your checkbook at home.
Spend time with the breeder, even if they don't have puppies. Ask to see a contract and read it thoroughly.
A responsible breeder will talk with you to make sure you are in a position to provide a safe, loving environment, and will mentor you or refer you to a trusted friend who can educate you on training, grooming and raising a healthy companion.

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How can I take a pro-active role in my pets health?
There are many ways for you to play an active role in your pets good health.
Making sure that your veterinarian sees your pet for a twice-a-year wellness exam is an important start.
Pets age faster than people, and dramatic health changes in a dog or cat can occur in as little as three months.
Taking your pet to the veterinarian only once a year is equivalent to a person seeing his or her physician once every 6-8 years.
As pets age, they are at increased risk for diabetes, arthritis, heart disease, kidney disease, cancer and other seriouis conditions. Twice-a-year visits give the veterinarian the opportunity to detect, treat, or help prevent problems before they become life-threatening.

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How common is cancer in dogs and cats?
Cancer is the most comon natural cause of death in dogs and cats in the United States.
Cancer is the most treatable of chronic diseases. Surgery, radiation therapy, and chemotherapy are three of the most common methods of treatment, placing emphasis on a partnership of compassion, care and concern for both owner and pet.
First and foremost in solving any problem is ensuring that everyone involved understands it, then building the team, recognizing the bond, and going forth to attack the effort together.

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What causes cancer?
The cause of cancer in animals, as in people, is largely unknown. Certain breeds tend to get certain types of cancers, and environmental factors, such as sun exposure, may be assiciated with increased incidence of cancer.
Because the cause is largely unknown, preventing cancer is generally not possible.In veterinary medicine, the best strategy is to detect, diagnose, manage and treat cancer early. If you find a lump or growth, we should evaluate it early on, before further growth occurs, so it can be treated more effectively and cost can be kept to a minimum.

Here is a list of the Ten Common Signs of Cancer in Small Animals;

1. Swellings that persist or continue to grow
2. Sores that do not heal
3. Weight loss
4. Loss of appetite
5. Bleeding or discharge from any body opening
6. Offensive odor
7. Difficulty eating or swallowing
8. Hesitation to exercise or loss of stamina
9. Persistent lameness or stiffness
10. Difficulty breathing, urinating, or defecating.
These signs may occur singly or in any combination, but are not necessarily diagnostic; however, should always be evaluated promptly.

"How will I know if my pet is in pain"? is a common question we hear from owners of pets who are going through cancer treatments.
Pain may provoke dramatic changes. In the early stage discomfort may be so subtle that only careful observation would recognize the adjustments to normal activity and behavioral normalcy. Some pets may appear dull and depressed, others may appear tense and agitated. They may eat less, routine grooming may decrease, normal activities and interaction with family may change.
Your veterinarian can help you detect subtle changes during a routine exam.


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I have moved to your area.  May I tour your facilities?
Yes! We are very proud of our beautiful, state-of-the-art facilities, and would be happy to show you a behind-the-scenes look, introduce you to our wonderful staff, and answer any questions you may have!
Please call us at 858-453-6312 to arrange for someone to show you around.

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Do you provide boarding and grooming services ?
We provide hospitalization when a sick or debilatated pet is in need of medication or special needs while you are away.
We will give you a list of boarding and grooming facilities that we recommend for routine care.




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Can my smoking habit put my pets health in danger?
DON'T SMOKE !

Studies conducted at Colorado State University's College of Veterinary Medicine and Biomedical Sciences have found that second-hand smoke has been associated with lung and nasal cancer in smoker's dogs.
Dogs who live with smokers are more likely to have cancer than dogs that live with non-smokers.
Long nosed dogs with nasal cancer were two and a half times more likely to live in smoking households than in non-smoking households. Short nosed dogs with lung cancer were two and a half times more likely to live with a smoker.
Smoking May Increase Risk Of Lymphoma In Cats

Excerpts from an update from the 2001 Veterinary Cancer Society meeting......
Tobacco Smoke Exposure/Feline Lymphoma Connection.
Lymphoma is the most common malignancy in the cat, and it is possible that environmental exposure to carcinogens may be a risk factor. The purpose of this study was to evaluate the association between environmental tobacco smoke exposure and the development of lymphoma in cats.
Metabolites of smoke are found in urine of cats (via grooming and inhalation). Also, exposure to tobacco smoke increases the risk of development of oral squamous cell carcinoma in cats. Some of the results of the study findings were that the risk of lymphoma exposed to tobacco smoke was 2.4.
Cats with five or more years of tobacco exposure had a relative risk of 3.2 compared to cats living in a non-smoking household. The relative risk with one smoker was 1.9, with two smokers 4.1, and with over one pack per day, 3.3.
These findings suggest that household smoking may increase the risk of lymphoma in pet cats.


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Odors............

What can I do for a dog with smelly ears?

Smelly ears are a clear sign of an ongoing ear infection problem. Dogs with floppy ears are notorious for getting very chronic ear infections. Regular cleaning with veterinary approved cleaners can help, but often antibiotics are also needed. It's best to get an accurate diagnosis and appropriate medications and cleaning supplies to keep your pets ears odor-free.

Body Odor

Help, how do I get rid of my dog's bad body odor?

Many dogs are afflicted with seborrhea, which is a skin condition producing excessive oil and odor. The ears can also be affected, adding to the smell. Seborrhea can be primary, or secondary to such conditions as hypothyroidism. A complete physical examination will be helpful in your diagnosis and management plan that may include tar shampoos on a regular basis, as well as other medications. Please consult with your veterinarian as soon as you can. There are effective therapies available, which will make her a more appreciated member of the family.

 


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How can I stop my puppy from urinating when she gets excited?

The problem of submissive urination is a combination of a physical condition and a behavioral one. The physical component is a lack of tone in the sphincter of her bladder that holds the urine in. It's more common in females due to the shortness of their urethra (the connection between their bladder and the outside). This may improve with age.

The behavioral factor is a contraction of the muscles that empty the bladder when she is placed in a very submissive situation or is very excited. She is probably naturally submissive, which makes these experiences stronger stimulants to her.

The best control is dealing with the behavioral aspect. Maturity will lessen her submissiveness, but you must work to ensure she becomes more confident in herself.

Avoid situations where the urination occurs. When you come home, instead of greeting her at the door and making a big deal about the reunion, try to diffuse the situation by ignoring her. Just walk right by her, and let her outside before you acknowledge her. Eventually, she will learn not to become too excited about your returns.

Other situations can be dealt with the same way. When strangers approach her, give her a treat or get her attention some other way to diffuse the excitement or threat of the approach. Consult with your veterinarian for further information.

 

*Grieving Pets

We've made the decision to euthanize one of our two dogs. How can we help the other one through the grieving process?

It's very common for our pets to go through a grieving process a lot like our own when they lose a person or animal they know well. This process may have begun with your dog when his canine companion became ill and perhaps was hospitalized. You may have seen signs of sadness, depression, searching the house, a reduced appetite, or other unusual behaviors.

Some pet owners choose to allow the remaining pet a chance to view the body of the deceased pet after euthanasia. They believe that it helps the pet that's left behind to understand what's happened and to process the loss. You may want to discuss this option before euthanizing the household pet that is ill.